Terms and Conditions 

 

TERMS AND CONDITIONS

JuuSii & the Curious Bunch | Valentina Bode und Sabrina Brauer GbR

 § 1 Scope and contracting parties

  1. These Terms and Conditions (T&C) apply to all contracts between JuuSii & the Curious Bunch, Valentina Bode und Sabrina Brauer GbR (hereinafter referred to as the „Provider“ or „we“) and their customers (hereinafter referred to as the „Customer“ or „you“) regarding the provision of consultancy services, workshops, seminars, lectures, and other educational offerings in the field of sex education and sexual counselling.
  2. Customer terms and conditions differing from these shall not be recognised unless the provider has explicitly agreed to their validity in writing.

 

§ 2 Scope of services and nature of counseling

  1. The provider offers professional counseling, education and support on issues relating to sexuality, relationships and personal development.
  2. No medical treatment:The services provided by the supplier are purely advisory and educational in nature. They do not replace psychotherapeutic, psychological or medical treatment, diagnosis or therapy. If pathological symptoms or severe mental disorders are present, the provider will refer to appropriate healthcare professionals.
  3. The exact scope of the service (duration, location, content, number of appointments) is specified in the respective order confirmation, booking confirmation or fee agreement.

 

§ 3 Conclusion of contract and booking

  1. The presentation of services on the website or in brochures does not constitute a legally binding offer, but rather an invitatio ad offerendum (an invitation to make an offer).
  2. The contract is concluded by the acceptance of your booking offer (e.g. via online form, email, telephone or via the booking tool Zeeg) by the provider. You will receive a separate booking confirmation for this.
  3. When using the Zeeg booking tool, the provider Zeeg's terms of use shall also apply, provided they do not contradict these general terms and conditions.

 

§ 4 Remuneration and Payment Terms

  1. You can find the fees in the respective price list or order confirmation. All prices are in Euros and are subject to statutory VAT.
  2. Due date:
  • Standard practice: The fee is due immediately upon provision of the service and is payable within 7 days of invoicing without deduction.
  • Deposit: For certain offers (in particular workshops, seminars or consulting series), the provider reserves the right to request a deposit in the amount or percentage stated in the order confirmation. This deposit will be credited against the total fee and is due within 5 days of booking. The contract only becomes binding upon receipt of the deposit, unless otherwise stipulated in the booking confirmation.
  1. In the event of the customer's default, the provider reserves the right to charge reminder fees in the amount of the statutory default interest as well as any collection costs incurred.
  2. Debt collection service provider: If the customer fails to meet their payment obligation despite a reminder, the provider reserves the right to commission an external debt collection agency to recover the debt. The additional costs incurred as a result (debt collection fees) must be borne by the customer as damages for default, provided these were necessary for appropriate legal action. The customer will be informed of this in advance.
  3. For billing and accounting, the provider uses the software WISO Mein Büro (Buhl Data, Germany), to ensure the security and correctness of your payment data in accordance with the DSGVO.

 

§ 5 Withdrawal, Rescission and Cancellation

  1. Right of withdrawal for consumers:

If the customer is a consumer, they are generally entitled to the statutory 14-day right of withdrawal.

  • Particularity for in-person assistance (§ 312g (2) no. 9 BGB):

For personal advice and support services, the right of cancellation expires prematurely as soon as the service has begun with your explicit consent and you have confirmed that you lose your right of cancellation upon full performance of the contract.

  • Practice & Impact:

By booking and confirming the corresponding notice (e.g. via a mandatory field in the booking form), you agree to the immediate commencement of the service on the agreed date.

  • Before the service begins: You can cancel the contract at any time.
  • After the service has begun, cancellation is excluded.
  • Important note regarding costs: Even though cancellation is legally possible before the service commences, we reserve the right to enforce the contractual cancellation periods in the event of last-minute cancellations (which are equivalent to a cancellation). This means: If you withdraw or cancel after the cancellation periods (48 hours or 24 hours; 4 days for finger food) have expired, you are obliged to pay the agreed cancellation fees (50 % or 100 %). A withdrawal therefore does not exempt you from the contractual cancellation charges in the event of a last-minute cancellation.

 

  1. Cancellation by the customer:

   The customer may withdraw from the contract at any time before the start of the service. Depending on the time of withdrawal, the following cancellation fees apply:

  • Up to 48 hours before the start of the appointment:Cancellation is free of charge. Any deposits already paid will be refunded in full.
  • Up to 24 hours before the appointment starts: 50 % of the agreed fee is payable.
  • Less than 24 hours before the scheduled time or in the event of a no-show: The full fee (100 %) is payable.
  • Special condition for offers involving finger food: For all offers that include catering services (finger food), the free cancellation period is extended to 4 days (96 hours) before the start of the event. In the event of later cancellation, the costs incurred for the finger food as well as a proportion of the fee will be charged. In case of doubt, for finger food offers from 24 hours before the event, the full fee plus the full finger food costs will apply.

 

  1. Cancellation by the provider:
  • The provider reserves the right to cancel appointments for a valid reason (e.g. illness, force majeure). In this case, the customer will first be offered a suitable alternative appointment.
  • If a mutually suitable alternative date cannot be found or if the client rejects the alternative date, the fee already paid (including deposit) will be fully refunded immediately.
  • Further claims for damages by the customer (e.g. travel expenses, loss of earnings) are excluded, unless the provider has caused the cancellation intentionally or through gross negligence.

 § 6 Confidentiality and Data Protection

  1. The provider is subject to a strict duty of professional confidentiality. All counselling content and all personal data of the client will be treated confidentially and will not be passed on to third parties, unless the client releases the provider from this duty in writing or there is a statutory duty of disclosure (e.g. in the event of danger to life and limb).
  2. The processing of the data takes place in accordance with the separate privacy policy, which is an integral part of these terms and conditions. The customer confirms that they have taken note of the privacy policy.
  3. The provider uses exclusively certified European service providers for communication and data storage (including Infomaniak from Switzerland and Zeeg from Germany) to guarantee the highest level of data security.

 § 7 Liability

  1. The provider shall be liable in full for damages resulting from injury to life, body, or health, as well as for damages based on an intentional or grossly negligent breach of duty.
  2. In the event of slightly negligent breaches of duty, the provider shall only be liable if a breach of an essential contractual duty (cardinal duty) is involved. In this case, liability is limited to the typical, foreseeable damage under the contract.
  3. No liability is assumed for the success of the consultation (e.g. solving a relationship problem, improving sexuality), as success depends largely on the cooperation of the client.

 § 8 product samples and accessories

  1. As part of consulting services or workshops, the provider occasionally supplies product samples or accessories (e.g. care products, lubricants, stickers, information materials). These products are over-the-counter third-party goods that are handed over in their original condition and packaging.
  2. No manufacturer liability: The provider is not the manufacturer of these products. Liability for material defects, product faults, contamination or damage resulting from the use of the products (e.g. allergic reactions, intolerances) lies exclusively with the respective manufacturer of the product. The provider accepts no liability in this regard.
  3. Customer's personal responsibility: The customer is obliged to carefully read and observe the product information, instructions for use, ingredient lists and warnings provided by the manufacturer before use. The use of the products is at the customer's own risk.
  4. Provider's liability: The provider shall only be liable for damages based on the products having been handed over in a damaged condition, after the best-before date, or in breach of their own duty to provide information. Liability in this regard is restricted to intent and gross negligence.

§ 9 Copyright

  1. All documents, concepts, handouts and presentations created by the provider are protected by copyright.
  2. Any sharing, reproduction or publication of these materials to third parties requires the prior written consent of the provider. This applies in particular to workshop contents and seminar documents.

 § 10 Final provisions

  1. The laws of the Federal Republic of Germany apply.
  2. The place of jurisdiction for all disputes arising from this contract is, as far as legally permissible, the registered office of the provider (Augsburg).
  3. If individual provisions of these terms and conditions are or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the statutory provision that comes closest to the economic purpose of the invalid provision.
  4. Any amendments or additions to these Terms and Conditions must be in writing.
  5. Dispute resolution: The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

 

*As of June 2026*